Shipping Policy
At Kaagat®, we strive to deliver your orders quickly, safely, and affordably across India. Please review our shipping guidelines below.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- You will receive a confirmation email with your order details after placing an order.
- Once dispatched, a shipping confirmation email with tracking information will be sent to you.
2. Shipping Coverage
- We currently ship to all serviceable pin codes across India via trusted courier partners.
- We do not offer international shipping at this time.
3. Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout based on your order value and delivery location.
- Free shipping may be offered on select orders as part of promotional offers.
4. Estimated Delivery Times
- Metro Cities: 2–5 business days
- Tier 2 & 3 Cities: 4–7 business days
- Remote Areas: 5–10 business days
Please note: Delivery timelines may vary based on your location, courier availability, or unforeseen circumstances.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email and/or SMS.
- You can use this link to monitor the delivery status of your shipment in real-time.
6. Delays or Delivery Issues
- In case of delays due to weather, courier issues, or natural calamities, we will keep you informed via email.
- If your order has not arrived within the expected timeframe, please contact us at support@kaagat.in.
7. Incorrect Address or Undelivered Orders
- Please ensure your shipping address is complete and accurate.
- If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange redelivery (additional shipping charges may apply).
8. Damaged Packages
- If your package arrives visibly damaged, please do not accept it and contact us immediately.
- We may request photos to process claims or replacements.
Need Help?
For shipping-related queries, please reach out to us at:
📧 Email: support@kaagat.in
📍 Address: Kaagat®, Survey No. 372, K.P. Patel Estate, Opp. Balaji Bungalows, B/h Shell Petrol Pump, Near Ramakaka Temple, Chhani, Vadodara, Gujarat 391740, India